Condition Coordinator
Job Description
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional.
Job Summary
The Condition Coordinator is responsible for assisting the JR Underwriting Team with daily duties including outbound and inbound phone calls to follow up on Homeowner’s Insurance (HOI), Title, Utility Bills, and scheduling closings. Also assists in following up with borrowers on missing documents for final approval. Ensures all information in the file is accurate and up to date.
Essential Duties and Responsibilities
- Works with JR Underwriter to follow up on items needed for final approval from the borrower on VA IRRRL and FHA Streamline files.
- Follows up as needed on missing services ordered on the loan file (HOI and title).
- Uploads documents to VA IRRRL and FHA Streamline files to as received. Alerts JR Underwriter of uploaded documents.
- Assists with any other tasks assigned by the JR Underwriter to assist in closing the loan file.
- Orders Secure Insight reports and verifies title company’s wiring instructions.
- Performs other duties as assigned.
Position Requirements
Education
- High school diploma or equivalent required
Experience
- Minimum of one (1) year experience in the mortgage industry required
Functional/Technical Skills
- Effective written and verbal communication skills
- Ability to collaborate effectively with team and work well with others
- Working knowledge of mortgage loan documents, loan origination program and underwriting guidelines
- Demonstrates a commitment to quality customer service
- Strong attention to detail
- Well organized with the ability to multi-task
- Demonstrates strong time management skills with the ability to meet deadlines
- Strong mathematical skills
- Strong PC skills (MS Office products) and experience with mortgage origination systems. Encompass experience preferred.
Environmental/Physical Demands
Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.
Benefits
Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.
Planet Home Lending does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of an enforceable, fully executed agreement for a specified position, Planet Home Lending has no obligation to pay any compensation or recruiter fee of any kind. In the event a recruiter, agency or other similar third-party submits a resume or candidate without a valid binding agreement, Planet Home Lending explicitly reserves the right to pursue and hire those candidate(s) without any obligation or compensation to the referring party. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Planet Home Lending. If you or your agency would like to be considered as a future recruiting partner, please email HR-Recruiting@planethomelending.com.