Associate Specialist, Logistics

As an Associate Specialist, Logistics, you will deliver exceptional service to our customers and drivers before, during and after the call.

What your day-to-day will look like:

· Monitor and track pickups and deliveries, and notify customers of any deviation from the run schedule

· Answer incoming driver and customer calls/emails, and take care of their needs

· Call and get updates from drivers/carriers and input accurate information into the dispatch system

· Communicate any issues with customers/drivers

· Monitor and update all Active Run problems

At a minimum, you’ll need:

· Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment

· Basic computer skills

It’d be great if you also have:

· Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends

· Experience dealing with high phone volume in a deadline-driven environment

· Strong driver and customer interaction experience

· Experience with Microsoft Office

· Excellent phone communication skills

· Knowledge of the transportation industry

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

Comprehensive medical, dental, and vision plans

401(k) retirement plan with up to 5% company match

Pre-tax accounts to help streamline eligible expenses

Company-paid disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development Programs

Paid time off, company holidays, and volunteer days