Manager, Ground Safety Assurance

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as the Manager, Ground Safety Assurance within our Safety Department. The primary role of this position is to maintain and enhance a comprehensive audit program to support the Ground Handling Department through auditing, tracking, trending, and effectively reporting of results to influence a positive Safety Culture. This includes audits of various functions, specifically the ramp and aircraft handling policies and procedures. The practical goal of these processes is to aid decision-making, procedural enhancements, and increase compliance. The successful candidate will have two years of experience as a General Manager or an equivalent airline operations leadership role. This position will report to the Sr. Manager, Occupational Health Programs and Assurance.

Essential Duties:

Lead a team in conducting comprehensive internal audits of ground handling functions to evaluate compliance with regulatory and company standards

Own the follow-up process for findings to include appropriate contributing factor analysis, approving effective corrective actions to increase compliance, and validating implementation

Track and trend audit results to find areas of opportunity both locally and throughout the organization; champion changes with both internal and external stakeholders

Facilitate data analysis and safety assurance groups in conjunction with department leadership

Serve as the liaison between Piedmont Ground Handling and the operational manual committees, assisting with revisions to policies and procedures

Create and distribute publications for different audiences reviewing the results and trends based on information from the audit program

Assist with the IATA Operational Safety Audit (IOSA) for Ground (GRH) and Cargo (CGO)

Provide support for General Managers and other station leaders across the company

Support the American Airlines and Piedmont Emergency Response Programs

Actively support the company's Safety Management System (SMS and SeMS) (14 C.F.R. Part 5)

Assist in implementing the company’s hearing conservation program and other occupational health programs, as needed

Job Qualifications and Competencies:

Two (2) years of experience as General Manager or an equivalent airline operations leadership role

In-depth knowledge of airline training requirements, policies, procedures, and general audit processes

Strong work ethic and ability to work in a fast-paced environment with a positive attitude toward teamwork

Strong analytical, communication, and leadership skills with ability to manage complex projects

Proficient in Microsoft Outlook, Excel, PowerPoint, and Word

Preferred Qualifications:

Knowledgeable in all facets of American Airlines/American Eagle operations to include Ramp, Deicing, Ticket Counter, Gates, Baggage Service, Operations, Cargo, and Catering

Prior experience and working knowledge of industry regulatory programs, including but not limited to: SMS, SeMS and IOSA

Experience with developing and maintaining Tableau resources

Work Environment:

Standard office environment, use of a phone, computer, and other office equipment

Airport ramp environment, subject to varied weather conditions and elevated noise levels

All shifts including weekends, nights, holidays and/or irregular shifts

Frequent travel required

Physical Requirements:

Occasional lifting up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.

Starting Rate:

$65,000.00/Annual Salary - 85,000.00/Annual Salary (Based on locale and experience)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.