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eCommerce Specialist

Lindenmeyr Munroe
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 eCommerce Specialist 

 

Responsible for supporting the daily operations of Lindenmeyr Munroe’s eCommerce site. 

 

Areas of responsibility to include (but not limited to): 

 

  • Management Center Data Entry (Ecom admin panel)
    • Data entry for product set up and categorization for assigned categories on the website
    • Make customer facing changes (as directed) to the website that do not involve outside technical help 
    • Responsible for adding approved products to the website
    • Maintain the accuracy of all product information for assigned categories on the website
    • Assist with the clean-up of “old” data from Management Center

 

  • Website Updates & Merchandising: 
    • Execute site updates (category structure, product adds/drops, product images & content, PLP sorting)
    • Timely and accurate updates
    • Ensure the customer facing view of products and pages is uniform and implement regular site checks (ex. Units of measure are shown consistently across all products on each PLP)
    • Assist in testing feature updates for the site pre and post launch

 

  • Website Analytics & Processes:
    • Prepare/analyze website reporting as needed
    • Assist with the creation and implementation of new process

 

  • Website Technical Bugs & New Feature Development:
    • Back-up for Help Desk Analyst for site bugs & tickets
    • Able to troubleshoot site issues with our technical partner including creating and monitoring tickets
    • Work with technical partner on new feature development

 

  • Marketing Liasson: 
    • Manage site update calendar
    • Coordinate image needs across all products, categories and marketing e-spots
    • Coordinate wire frame development of new pages and features on the website
    • Assist with new marketing initiatives as needed

 

  • Misc. Special Project Support:
    • Responsibilities to be defined as projects arise

 

Skills:

  • Excel Proficiency (super-user a plus)
  • GA4 Understanding a plus
  • Experience working on an ecommerce platform required (HCL Commerce, Shopify, Adobe, VTEX, Salesforce, preferred)

 

Expectations:

 

  • Able to manage tasks independently while making sure supervisor is aware of status of all areas of responsibility
  • Problem solver: Come prepared with solutions when you run into issues
  • Extreme attention to detail, strong organizational skills and the ability to be self-sufficient and work independently
  • Understanding of how work done affects the bigger picture