Sales Associate

SALES ASSOCIATE
Our Story
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season,
decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We
believe in feel-good color… Even if black or navy makes you feel best, we’re here for that. We’re the experts in
signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there
because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a
great gingham. We believe in looking like a million bucks, not spending it—which is why we go the extra mile to
source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the
planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise.
Job Summary
As a Sales Associate, you act as a brand ambassador bringing your own personal style, passion for the product and
welcoming energy to the sales floor each day. You’ll create genuine connections, helping customers to find their
own unique look. You’ll collaborate with your team members and managers to drive the business, jump in on
tasks that help create a seamless customer experience, and bring a collaborative, kind, and inclusive energy to the
sales floor.
Job Responsibilities
• Drive sales by exceeding selling and service expectations.
• Complete training, use product knowledge tools, participate in fit sessions and put those experiences to
use.
• Assist in store tasks—our customers should always see us at our best.
• Share feedback, insights and ideas with the management team.
• Act in a manner that aligns with our values.
(About you) You’ll be great in the role if you …
• Make the best first impression—smile, welcome and connect with customers authentically.
• Love the brand and have a great fashion aesthetic.
• Do what it takes to create seamless, amazing experiences customers can’t stop talking about.
• Bring your best to everything you do and achieve your goals.
• Are flexible, and ready to have fun along the way.
• Leverage technology, while also knowing that devices don’t dominate the dialogue.
• Build productive relationships with everyone on the team and always respect each other.
• Are at least 18 years old.
• Are available when we are busy, including: nights, weekends and holidays.
• Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos.
• Can regularly move around all store areas and be accessible to customers.
Before we wrap, a word about a few of our way cool perks…
• Competitive base pay and bonus programs
• Flexible days and hours
• Amazing merchandise discounts
• 24/7 free confidential help with a variety of personal and work concerns
• Personal and professional development
• Giving back –volunteer program, disaster relief funds, charitable matching donations*
• Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
• Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
• 401(k) plan with company matching contributions*
*Note: availability of these benefits and perks may be subject to work location & employment type and may have
certain eligibility requirements.
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without
regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or
expression, legally protected physical or mental disability or any other basis protected under applicable law.