Customer Solutions Analyst

Customer Solutions Analyst

Location: Londonderry, NH or Minneapolis, MN

From Your PASSION to Ours

The Opportunity

Lactalis US Yogurt is seeking a Customer Solutions Analyst to deliver customer insights and actionable supply chain solutions through strong partnerships with strategic customers, sales teams, and internal supply chain stakeholders. In this role, you will leverage analytics, data, and cross-functional collaboration to identify operational gaps, improve efficiency, reduce supply chain costs, and support profitable growth. This position reports to the Manager, Customer Solutions.

How You’ll Make an Impact

• Drive supply chain improvements and cost-saving initiatives by transforming data into actionable customer-focused solutions.
• Strengthen strategic customer partnerships that support profitable growth and create competitive advantages.
• Improve operational performance by aligning cross-functional teams around key service, planning, and execution metrics.
• Develop scalable solutions and reporting tools that identify opportunities and measure continuous improvement.

From Your EXPERTISE to Ours

What You’ll Be Doing

• Utilize analytical tools, systems, data, and reporting to identify and lead service improvements, supply chain initiatives, and cost-saving opportunities.
• Develop collaborative supply chain partnerships with strategic customers to maximize growth opportunities.
• Lead value-added supply chain services that improve order profiles, distribution efficiency, forecast accuracy, and order fill rates.
• Partner with customers and internal teams to improve key performance metrics across demand planning, operations, manufacturing, supply chain, and sales.
• Develop and manage analytical reporting initiatives that identify, quantify, and track improvement opportunities.
• Identify scalable customer solutions and collaborate with Sales, Distribution, Transportation, Finance, and Supply Chain Planning on multi-customer initiatives.

From Your STORY to Ours

What You'll Bring

• Associate’s degree required, or equivalent experience (5 years); Bachelor’s degree in Business preferred.
• Minimum of 3 years of relevant professional experience in analytical, operational, or customer-facing business roles within a manufacturing or supply chain environment, or an equivalent combination of education and experience.
• Strong computer skills, including proficiency in Microsoft Word, Excel, and Access database systems.
• Strong written and verbal communication skills.
• Demonstrated analytical, problem-solving, and negotiation skills.
• Strong planning, organizational, and time-management skills with the ability to meet deadlines.
• Ability to work effectively in a cross-functional team environment.
• Ability to adapt and perform effectively in a fast-paced, changing work environment.

Why Lactalis?

At Lactalis, you'll find the scale of a global leader, the culture of a family-owned company, and the opportunity to build a long-term career. We offer competitive compensation, comprehensive benefits, retirement savings programs, Paid Time Off beginning on day one, education reimbursement, and ongoing opportunities for professional growth and development.

Whether you're helping produce world-class dairy products, support our manufacturing network, strengthen customer partnerships, drive innovation, or develop future talent, your work will help shape the success of the brands consumers know and trust every day.

Apply today and help us shape the future of dairy.

Equal Opportunity Employer

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.