Claims Recovery Representative

Springfield, MO, US, 65899

Claims Recovery Representative

American National is seeking a Claims Recovery Representative. In this role you will actively pursue funds through the subrogation process from adverse carriers, uninsured responsible parties, and other companies deemed liable. Claims experience is not required for this role but would be beneficial. You may also be a fit for this position if you have customer service, medical claims, collections, or banking experience. 

What Will You Do?

•    Work claims files through Subrogation/Litigation consideration
•    Understand state negligence laws and the Fair Debt Collection Practices Act, while identifying recovery opportunities and considering overall claims exposures
•    Learn applicable state laws and statutes as assigned, while adhering to both compliance regulations and organizational processes
•    Conduct subrogation procedures on claims files, including forwarding demands, negotiating settlements, recovering eligible coverages, recognizing the need for arbitration or litigation, and utilizing appropriate vendors
•    Work with judicial agencies in appropriate states to recover ordered restitution  
•    When negotiations cease, prepare for, and manage the next step of inter-company arbitration or subrogation litigation, partnering with vendors when applicable to ensure maximum recovery
•    Participate as an Arbitration panelist to hear arbitration cases 
•    Serve as back-up or support in the event of a catastrophe and/or seasonal events

Requirements

•    High School diploma or equivalent
•    Currently hold an appropriate state adjuster license or obtain following date of hire (American National will incur fees associated / No out of pocket expenses)
•    Two years' of relevant claims and/or subrogation experience (Similar work experience considered) / Example: Customer service roles, Medical claims, Collections, Banking)
 

Preferred Qualifications

•    Four year completed degree in related field (Criminal Justice, Insurance and Risk Management, Business, Communications)
•    Subrogation experience
•    Investigation and negotiation skills
•    Aptitude to understand individual state, legal, and regulatory compliance
•    Insurance designation(s) and/or willingness to continue education
•    Must be an effective and organized multi-tasker
•    High attention to detail and follow-up
•    Must be comfortable managing difficult conversations with ease and confidence
•    Excellent written and verbal communication skills

American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays.   We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.

American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905.  With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.

Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.  We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.

American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal.  Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram

American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.