Co-op, Knowledge and Content Management

About Biogen: 

At Biogen, our mission is clear - we are pioneers in neuroscience. Biogen discovers, develops, and delivers worldwide innovative therapies for people living with serious neurological and neurodegenerative diseases. Together, our employees create, commercialize, and manufacture transformative therapies for our patient population.   

We at Biogen are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients who we serve. We are focused on strengthening our foundation to advance our overall Diversity, Equity and Inclusion (DE&I) strategy and, most importantly, ensure all our employees feel included. 

As an intern or co-op at Biogen, you can expect to be placed on a real project, under the guidance of experienced professionals and subject matter experts who are invested in your career and academic growth. We also ensure that you have plenty of opportunities to build your network, learn more about our organization through weekly lunch and learns led by leaders from across the company, and join us for several fun events.  

Summary 

This application is for a 6-month student role from July - December 2024. Resume review begins in January 2024. 

The Corporate Quality Knowledge and Content Management team is responsible for developing and delivering the strategies, methods and tools used to identify, capture, manage, store, and deliver all information assets (knowledge, content, and records) related to organizational processes within Pharmaceutical Operations and Technology (PO&T). 

Position Description 

As a co-op with the Knowledge and Content Management (KCM) team, you will assist with promoting knowledge sharing and effective content management throughout the organization's operational business processes and systems. The scope for this position will deal mainly with process and compliance related content (specifically documentation including governing policies, process documents, and other similar GMP documents) currently residing in the electronic document management system as well as managing GXP records throughout their lifecycle. This role will also include facilitating a transition to a process-centric operating model, aligning process content with the appropriate business process.  

The primary responsibilities include:  

• Assist in the implementation and enhancement of core Knowledge Management (KM) and Content Management (CM) approaches and standards
• Monitoring and reporting progress of KM and CM initiatives 
• Management and maintenance of KM and CM master and metadata (keeping enterprise metadata aligned with source, organizing content, ensuring appropriate ownership and oversight for content) 
• Protecting, indexing, classifying and archiving GXP Records, digitally preserving vital records, records lifecycle management, and managing the process for translating GMP content needed in multiple languages. 

Example projects may include: 

• Implementing a process optimization for records or document management 
• Implementing a new technology or capability in support of records or document management 
• Managing a project (as a project manager) for a small-scale project 

Qualifications: 

• Creative and self-motivated with strong problem-solving skills (thinks outside the box) 
• Able to think strategically in terms of culture, behavior, business processes, and tools 
• Good appreciation of customer needs at both the operational and strategic level 
• Experience in MS Word, MS Excel, MS PowerPoint, MS Project and the use of macros. 
• Experience with project management.  

To participate in the Biogen Internship Program, students must meet the following eligibility criteria: 

• Legal authorization to work in the U.S. 
• At least 18 years of age prior to the scheduled start date 
• Be currently enrolled in an accredited college or university 

Education 

• Bachelor’s or Master’s Degree in Information Science, Communications, Biological/Life Sciences, Business, other related fields.

Location

This role is hybrid, based in Research Triangle Park, NC