Office Assistant - Planning and Assessors

POSITION SUMMARY

This is a joint position between the City of Oshkosh Planning Services and Assessors Division in the Department of Community Development. This position performs clerical, secretarial and administrative duties such as answering phones, greeting the public, processing data and bookkeeping, as well as extensive customer assistance duties. General supervision is received from the Planning Services Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.

• Develops and maintains office forms and procedures, and assists with administrative tasks involving personnel, budget processing, mileage reports, payroll, invoice processing, trip/travel requests, and programs. Provides clerical support to the Planning and Assessors Division staff including maintaining office supplies, copiers, and printers.   30%
• Assists the Planning Division with the administration of the City of Oshkosh Housing Programs and related job duties. 25%
• Answers questions and responds to inquiries from employees, citizens, industry professionals and others, and refers to appropriate persons as necessary. 15%
• Assist the Assessors Division with scheduling of appointments for property appraiser staff and maintenance of property data via software and property files. 15%
• Attends Board/Commissions as assigned and prepares minutes and synopsis, including completion of Department of Revenue forms as needed. Maintains records of Division and Board/Commission actions. 5%
• Creates and distributes mass letter mailings using mail merge for the Assessors Division for sale reviews, permit reviews, and neighborhood reviews. 5%
• Processes requests for property record cards and address changes for the Assessors Division, including confidential forms such as business income and expense reports. 5%
• Performs other duties as assigned.

REQUIRED MINIMUM QUALIFICATIONS

Education and Experience:

• High school diploma or equivalent with specialized coursework in general office practices and computers.
• Minimum of two years of increasingly responsible related experience, or any equivalent combination of related education and experience.
• Experience in modern office practices and procedures.
• State of Wisconsin Assessment Technician certification or ability to obtain within 6 months of hire. 
• State of Wisconsin Notary Public or ability to obtain within 6 months of hire. 

Necessary Knowledge, Skills and Abilities:

• Thorough working knowledge of computers, including Microsoft Office software.
• Skill in operation of listed tools and equipment.
• Ability to establish and maintain effective working relationships with industry professionals, internal City staff and the general public. 
• Ability to communicate effectively both verbally and in writing.
• Ability to handle stressful situations.
• Ability to learn and use GIS and Windows based software.
• Ability to take and transcribe meeting minutes.

In evaluating candidates for this position, the City may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the essential duties of the position.