Compliance Monitor and Reporting Specialist

The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $4.4 billion and over 12,000 employees who manage and maintain 274 Section 9 developments that house about 330,000 residents in over 161,000 apartments. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to about 200,000 additional people.

Reporting to the Compliance Monitoring Senior Manager, the Compliance Monitor and Reporting Specialist (“CMRS”) is responsible for identifying discrepancies between current NYCHA practices and governing regulations (City, State and Federal). CMRS will be responsible for planning, implementing, coordinating, and evaluating high risk areas across the Authority. CMRS will need to research relevant regulations that are applicable to the assigned project and develop monitoring plans in collaboration with the Business Unit and other members of the Compliance Department. CMRS will be expected to independently conduct research – at a property or at a desk – to complete investigations in a timely manner. CMRS will provide routine updates and be responsible for entering and manipulating data. Finally, CMRS will use data to present analysis and recommendations for improving NYCHA’s compliance with governing regulations.

Responsibilities include, but are not limited to, the following:

• May serve as a team member or team leader for On-Site and Desktop Monitoring.
• Recommend interim and final corrective actions for On-Site and Desktop Monitoring.
• Plan, implement, coordinate, evaluate, and/or monitor programs providing important community and quality of life services.
• Prepare evaluation reports, perform analyses, and review program plans, funding, and performance.
• Provide technical assistance and training to subordinate staff in techniques of program implementation and management.
• Perform rigorous critical analysis on information that is collected in the field and/or desk investigations.
• Prepare updates, briefings, presentations, agendas, and materials for internal and external meetings and ad-hoc projects.
• Make recommendations on policies and procedures.
• Provide authoritative interpretation of complex problems.

Preferred Skills
1. Problem Solver: Exercises independent judgement and applying analytical skills to address complex problems. Translates functional and technical requirements into common business terms.

2. Self-Starter: Interest and ability in learning new business processes and regulations experience with ambiguous and challenging projects.

3. Data Manager: Experience with manipulating data in Excel, Access and/or other similar database tools. Ability to manage, blend, analyze, and report on quantitative data from multiple sources.

4. Agile Communicator: Anticipates potential roadblocks and conflicts, helps to avoid them, address them, plans for contingencies knows when to flag issues for escalation. Manages relationships, balances competing priorities, and manage up and down.

5. Detail-Oriented: Reviews every comma, every equation, every anecdote, and every idea, so that every piece of work stands on a strong foundation.

6. Discrete: Acts and speaks with discretion, acknowledging that much of the work we do is sensitive and must respect many kinds of stakeholders balances caution and conservatism with values of transparency.

Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement
NYCHA has no residency requirements.

Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.