Key Account Management
Key Account Management - Oil & Gas Vertical
About the Vertical / Clients
Cherrywork products & our Industry Cloud solutions are driving transformational outcomes for our customers. There are several marquee accounts within the vertical across geographies. You will be expected to bring business traction in the accounts & close deals by working closely with client stakeholders.
The role is based in India. You will work along with Solution & Delivery Leads in the cited accounts. You will report to VP-Sales.
Roles and Responsibilities
- Grow revenue in the accounts to meet clearly established top line targets while continuing to diversify the products & services being delivered
- Establish relationships with key decision makers and ensure that existing clients are highly satisfied
- Interact with leadership team on the IT & business side of the client and be viewed as a trusted advisor to the client
- Protect, enhance and grow business with the client including managing new business development & account management
- Ensure that program managers are leading profitable and efficient programs with strong customer satisfaction
Skills Required
- Proven customer-facing skills in a truly multi-cultural environment
- Build high stakes in a competitive multi-vendor situation (both product & services), dominated by larger & niche players alike, and deliver outcomes
- Ability to strategize, build business cases and present Incture PoV on various topics at the first level before relevant experts are engaged
- Has a good appreciation of Oil & Gas, Cloud Platforms, Data/Analytics and the components
- Strong knowledge of IT/product delivery systems & methodologies. Eg. Agile, CI/CD, AMS, Product lifecycle, emerging capabilities etc.
- Comfortable to provide a Level 1 escalation handling support to the delivery team
- Eye for details for business problems & opportunities preferably with Oil & Gas background
- Experience in closing deals in the range of $250K - $3M
- Extensive experience in scaling client accounts, building referenceable client relationships and delivering IT solutions