Intern, eComemerce Processing (Remote)

Internship Overview

The eCommerce Processing Intern assists with the management of the Distributor Inquiry Inbox by providing daily responses to our external Distributors. The Intern will train on and perform validations of tracings files and rebate submissions from IDN Self-Warehouse customers, to assist with the preparation of issuing payments in a timely manner. In addition, the intern will provide administrative EDI support regarding the daily cleansing of GHX purchase orders, collaboration with internal teams to resolve IDocs with customer cross-reference errors and facilitating the onboarding process for customers within GHX and SAP.

Further administrative responsibilities include, maintaining the master data within already existing MS Access databases, maintaining internal reporting, learning and resolving SAP errors for invoices not transmitted to ICM for contract fee calculations and scrub weekly invoice files.

Internship Responsibilities and Essential Duties

• Provide daily support for external Distributor Inquiries using the Distributor Inquiry Inbox . This requires researching and initiating responses with all related customer and/or contract details.
• Perform validation of tracings file submissions from IDN Self-Warehouse customers to ensure timely and accurate payments of contracted trace fees according to their agreement(s).
• Research rebate submission exceptions to resolve discrepancies in contract alignment by customer and/or pricing in order to provide feedback to the Financial Analyst as part of the monthly closing of distribution sales.
• Assist internal teams by cleansing daily EDI purchase orders and resolving IDoc data errors to maintain the automated flow of orders into SAP.
• Assist with the weekly processing of master data updates within the Master Repository MS Access databases
• Assist in preparing internal reporting on a weekly, monthly and adhoc basis
• Train and understand how to research SAP invoice transmission to ICM errors on a weekly basis to ensure the timely application of fee calculations to impact field sales and prevent missed administrative fee payments to GPOs and IDNs.
• Review invoice file from the master data team weekly to prevent specific invoice types from being sent to customers.
• Provide additional support functions as needed.

Knowledge Skills and Requirements

• Currently enrolled in a Degree Program in the Fields of Business Administration, Finance or Accounting
• Current Graduate Student preferred.
• Demonstrated experience in past internships that involved financial record keeping, reporting, and/or using systems similar to SAP
• Academic knowledge and understanding of accounting and auditing principles and practices.
• Detail-oriented with excellent organizational and time management skills.
• Excellent quantitative and analytical skills.
• Able to find solutions and proactively handle work related problems.
• Able to develop and maintain positive relationships with internal and external stakeholders.
• Strong oral and written communication skills.
• Advanced skills in Microsoft Office suite, including Outlook, Word, and Excel